Shipping Guide

To all dear customers out of Edmonton, Calgary and Red Deer:

You may found that we didn't respond to your request for shipping quote promptly - We are really sorry! In such a peak season, it becomes very slow to get a precise quote from the courier companies based on the destination and the goods. It may take days. What's even worse is, the shipping itself is very very slow as well. Hence please be patient and we will contact you once we get the quote from our partners.

To give you a rough idea of how much it would cost, here are a few examples:

Another option is to send your own courier company to pick up the goods from us - which is more than welcomed, please just let us know that in advance. And it would be much appreciated if you could recommend a fast-acting courier to us.

We will try our best to serve you promptly. In case there is no response after 2 days please do drop us a line again. We sincerely apologize for the inconvenience. 

Edmonton Local Delivery

We charge flat shipping rates for those areas, no matter how many items, how big. Normally the stock is in our warehouse, but the earliest delivery date varies due to our workload and fleet arrangement - in 2-10 days.

$89 (Curbside Drop-Off) 
Edmonton Urban Area

$119 (Curbside Drop-Off) 
St.Albert-SherWood-Leduc

$149 (In House delivery)

Calgary Urban Delivery

The courier company charges a flat shipping rate of $269(Curbside Drop-Off) , no matter how many items, how big. Normally in 2-10 days.

Urban Area only - Rural Area not included.

Curbside Drop-off. Drop-off at lobby for apartment or high rise building

Red Deer Urban Delivery

The courier company charges a flat shipping rate of $199(Curbside Drop-Off) , no matter how many items, how big. Normally in 2-10 days.

Urban Area only - Rural Area not included.

Curbside Drop-off. Drop-off at lobby for apartment or high rise building

Other areas - to be calculated

Out of those areas, we use third-party shipping companies and we have to calculate detailed shipping cost by those factors:
-Where. Very detailed address pls.
-What. Product name.
-How many.

Special notes:

1. Normally the delivery is to your door only. Arrangements may be made to take items upstairs at our discretion and at additional cost
2. Please understand, when a particular day has been selected for delivery of your items, we can only confirm the delivery day, and the rough time frame (e.g. Tuesday afternoon, or Sunday morning). We cannot book a specific time (i.e. 2 pm), due to factors outside our control -weather, traffic etc.                                          
    
Also, we understand, some people urgently need a bed (or at least a mattress) to sleep on -that night. Even when we are very busy, we try our best to help customers with delivery the same day (sometimes late at night). However, urgent delivery does need to be confirmed and may involve extra cost.

Pick-up

Customers are always welcome to pick up their purchases, and an appointment is essential!

Currently, most major furniture retailers' pickup policies are:

Most do not have same-day pickup;

or if they do, they require one hour preparation time before pickup.

ifurniture is always working hard to service our customers better.  Proudly having almost all stock in our own warehouses, we not only do 'Same Day Pickup', but also accept 'Pop in' pickups without booking. However, an appointment is highly recommended.    

Our warehouse is located at 3870 98 ST NW. Opening Hours: Weekdays 10:30 AM - 5:30 PM, Weekend 11 AM - 5 PM

Sending through Courier/Shipping Company

Customers are welcome to arrange a third party to pick up orders on their behalf

Pre-arrangement and confirmation are required before pick up. Whoever is picking up the order needs to have your invoice number, for confirmation with our staff.  

Please note: Although it seldom happens, we will not be responsible for delay in delivery caused by the shippers. For more information, please read our terms.